Customer information
Privacy Policy
Effective August 24, 2026
JT Mobile Computer Repair respects your privacy. This policy explains what information we collect through jttechidaho.com and during service, why we use it, and the choices available to you.
Information we collect
When you submit a service request or work with JT, we may collect your name, phone number, email address, service address, device type, description of the problem, appointment preferences, service history, estimates, approvals, invoices, and related communications.
Our website and service providers may also receive basic technical information such as browser type, IP address, timestamps, and security or error logs.
How we use information
- Respond to requests and confirm appointments.
- Diagnose, provide, document, and support requested services.
- Prepare estimates, obtain approvals, issue invoices, and maintain business records.
- Communicate about an active or previous service request.
- Protect customers, prevent misuse, and comply with legal obligations.
How information is shared
JT does not sell or rent your personal information. Information may be shared with service providers that help operate our website, email delivery, customer-management tools, data storage, scheduling, or payment processing. These providers receive only the information reasonably needed to perform their services. Information may also be disclosed when required by law or necessary to protect customers, JT, or others.
Device access and customer data
Some repairs may require temporary access to a device, account, network, or files. JT will use that access only to perform the work you authorize. Please back up important information before service whenever possible and remove information that is not needed for the requested work.
Retention and security
We retain information only as reasonably needed for service, support, business records, and legal obligations. JT uses reasonable administrative and technical safeguards, but no website, email system, device, or storage service can be guaranteed completely secure.
Your choices
You may ask to review or correct your contact information, or request deletion when JT is not required to retain it for business or legal reasons. You may also ask us to stop nonessential communications.
Policy changes
This policy may be updated as our services or practices change. The effective date above will be revised when a new version is posted.
Contact JT
Questions about this policy may be sent to service@jttechidaho.com.